Crisis Comms

What We Do

Crisis Comms

Helping tech leaders manage issues, minimize impact and preserve reputation.

ARPR has represented clients in a range of crisis comms scenarios. Examples include:

  • A global health and wellness brand that had to recall a fitness monitoring device after patients were injured during use, pursuant with the U.S. Consumer Product Safety Commission.
  • A SaaS-based legal tech business embroiled in breach of contract and tampering lawsuits with several employees that was accelerated to the Southern District of New York.     
  • A mid-market cloud technology leader wrongly accused by press and on social media as being involved in the 2020 Iowa Caucus debacle.
  • Employee riots in a China-based technology manufacturing facility.
  • Sensitive CEO terminations and replacements.
  • Large-scale workforce reductions and office closures. 
  • Cybersecurity attacks and breaches.

ARPR helps clients manage crisis communications situations using our Panorama Approach. In addition to mitigating negative press coverage, our cross-functional team helps technology brands message appropriately to customers and prospects, control the narrative using internal communications, preserve online reputation via SEO efforts and avoid contentious social media spirals.

We're here to help

If your company needs a proactive crisis communication plan, or reactive issues management support, contact us today.

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